This week Facebook made moves to enhance its users’ abilities to understand its rules and to appeal its rulings. On Tuesday, the tech giant published its long private internal guidelines that its reviewers use when determining what user content stays up or gets pulled down. Monika Bickert, Facebook Vice President of Global Policy Management, said in a blog announcing the move that the rulings informed by these guidelines are “central to ensuring that Facebook is both a safe place and a place to freely discuss different points of view.”
Facebook also announced a new appeals process for those whose posts were removed for nudity, sexual activity, hate speech, or graphic violence. Of this new appeals process, Bickert said, “We believe giving people a voice in the process is another essential component of building a fair system.” Notably, the company will also be holding public events in cities around the world, including the United States, to get direct feedback about these efforts to improve the application of its Community Standards.
The newly posted internal enforcement guidelines are available here. In addition, Bickert was featured in a candid Heritage Foundation discussion this week about hard questions like “hate speech” and treatment of conservative content.
By Aaron Mercer, Vice President of Government Relations
Published: April 27, 2018